BOOKING TERMS AND CONDITIONS
1. All offers are made on a request basis and are subject to availability.
2. The rates quoted are in US Dollars and include currently valid taxes, service charges, and a 5% VAT.
3. The package rate is based on the fixed Service/Tour/Activity. Any changes or amendments may result in a change in the package rate.
4. Please be advised that, at present, all offered tours and points of interest are open and accessible.
5. In the event that the date of travel coincides with a public holiday, site closures, or an unforeseen event that renders the visit impossible, Pure Arabia Tourism LLC assumes no responsibility for any refund.
6. Kindly note that Friday and Saturday are public holidays in Oman, and several points of interest are closed on Fridays, including (but not limited to) Mosques, Opera House, Muttrah Souq (only in the afternoon), and Museums.
CANCELLATION POLICIES
1. Cancellations made more than 7 days prior to the scheduled arrival date will incur no charges, excluding VISAs.
2. In the case of a no-show, the full charges of the booked services, as originally reserved, will be applied.
PAYMENT TERMS
Payment for the booked services shall be rendered in its entirety upon confirmation and is acceptable through online payment or by means of Bank Transfer. The remitter shall bear any associated bank charges.
EMERGENCY CONTACT
Email: reservations@pure-arbia.com
24/7 Telephone: +968 2439 8849
Working Hours – 9:00AM to 7:00PM (Oman Time)(GMT+4)
Working Days – Monday to Sunday
PASSPORT DETAILS FOR VISA APPLICATION
If you have purchased tourist visa through the booking order, kindly proceed to click the link below to submit the passport and generic details of the visa applicant via https://pure-arabia-oman.com/passport-details
PRIVACY POLICY
1. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement outlines how we collect, use, disclose, and protect your information.
2. We collect essential information for booking purposes, including contact details, reservation specifics, and payment information.
3. Your information is obtained directly from you during reservations and through interactions on our website.
4. We solely use your data to facilitate and confirm reservations, deliver travel services, and enhance your overall experience with us.
5. Your information is shared only with necessary service providers directly involved in your travel arrangements. We do not disclose information to marketing personnel.
6. We employ industry-standard measures to protect your data from unauthorized access, ensuring its confidentiality.